Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

Galaxy s4 mms help

Alexlas
Member

I have a galaxy s4 and recently it won't let me send mms to anyone that doesn't have verizon because the picture is "too big" I've tried getting the picture smaller but the receipt still doesn't get the picture. Any advice??

Labels (1)
0 Likes

Re: Galaxy s4 mms help

vzw_customer_support
Customer Support

Thats definitely odd, Alexlas. Let see what we can do to help get all the recepients the mms that you are sending! This may be a bit tough to check but are you and the other people you are messaging connected to WiFi while the message is sending? Is the photo that you are trying to send via MMS, a photo taken with your phones camera, or a downloaded picture found online?

Let us know as we'd like to help resolve this issue for you. Thank you Alexlas!

NicandroN_VZW

Follow us on twitter @VZWSupport

0 Likes

Re: Galaxy s4 mms help

gagurl3186
Member

my s4 is doing the same thing and it doesn't matter if it is taken with my camera or a download.

0 Likes

Re: Galaxy s4 mms help

vzw_customer_support
Customer Support

gagurl3186,

Let's get those messages flowing. Please launch the Camera App, then select the Settings icon within the app and change the resolution to a lower setting. Then test sending pictures taken after the change.

AdaS_VZW
Follow us on Twitter at @VZWSupport 

0 Likes