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Galaxy S9+ Vibrate Won't Work After Android 10 Update
Jbissonnette
Newbie
‎02-25-2020 04:31 AM

After the Android 10 update my vibrate will not work no matter what settings I change. 

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Re: Galaxy S9+ Vibrate Won't Work After Android 10 Update
vzw_customer_support
Customer Service Rep
‎02-27-2020 05:22 AM

Jbissonnette, vibrate is a great feature to have on the phone. Personally, I have my phone on vibrate 99.99% of the time. I would certainly be frustrated if the setting wasn't' working on my phone. What settings have you changed? Is this occurring with all applications, calls, messages, etc? 

 

TionnaB_VZW

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Re: Galaxy S9+ Vibrate Won't Work After Android 10 Update
Jbissonnette
Newbie
‎02-27-2020 05:29 AM

I have not changed any settings. Vibrate wont work for calls, texts, typing, nothing.

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Re: Galaxy S9+ Vibrate Won't Work After Android 10 Update
vzw_customer_support
Customer Service Rep
‎02-29-2020 05:41 AM

Thanks for those details. Please try the following troubleshooting step: https://www.verizonwireless.com/support/knowledge-base-216821/ . Let me know the results please. BrittanyC_VZW

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