Galaxy S8 Wifi calling not working after last update
rudiepoo
Enthusiast - Level 2

Has anyone else had wifi calling issues since the last system update around 8/29?

Prior to the update, the wifi calling feature has been working without issue. After the last update, the wifi will make the call and then drop off after 5-10sec. I use wifi calling regularly and have troubleshooted the obvious fixes with no resolution. As of now, I can't use wifi calling Smiley Sad . Texts are ok, just not voice calls. I even did the dreaded Factory reset and still the same outcome. I'm tech savy and know how to test various scenarios. I'm currently on version G950USQU1AQGL.

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Re: Galaxy S8 Wifi calling not working after last update
vzw_customer_support
Customer Service Rep

Rudiepoo, Wi-Fi calling is a big asset to your phone that assists in making calls via an alternative option on your device. So I can certainly understand where you are coming from in wanting this fixed. Let’s dive in to see what’s going on. May I have the zip code where you are having these concerns? Does this happen on multiple Wi-Fi connections or just the one at home?

 

-TakendraW_VZW
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