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Galaxy S8 - Not Receiving Calls after update to Pie

KarlnTricia
Member

I upgraded to Android 9 (Pie) on April 4th. Since that update I have not been able to receive phone calls. I wasn't aware of the issue until people told me they tried calling me. I have done a network reset and that didn't help. I rebooted the phone in safe mode but the problem still occurs. I am able to get phone calls right after a reboot but after a few minutes I stop getting phone calls. This problem wasn't happening prior to the update to Android 9.

I don't have any numbers blocked and my Do Not Disturb is not turned on.  I am also using Wi-Fi Calling.  Has anyone else run into this problem and gotten it fixed?  I wish I didn't upgrade now.  

 

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Re: Galaxy S8 - Not Receiving Calls after update to Pie

KarlnTricia
Member

I had to do a factory reset to correct the problem.  I'm now able to receive phone calls now.

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Re: Galaxy S8 - Not Receiving Calls after update to Pie

KarlnTricia
Member

I had to do a factory reset to correct the problem.  I'm now able to receive phone calls now.

View solution in original post

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