Re: Galaxy S7 Nougat - To Update or Not
JAKEZ_15
Enthusiast - Level 2

Wonderful... I'm really bummed to read your post. This happened to my HTCM7 years ago as it was the hottest phone on the market and the OS update blew the phone up. I've been extremely cautious and skeptical ever since. What I dont quite understand is why they dont pull the update and fix the major flaws. Although the update may have worked for many, the vast majority of users bricked their phones by updating the OS one of the hottest phone out there. 

Re: Galaxy S7 Nougat - To Update or Not
vzw_customer_support
Customer Service Rep

LynnPerley, updates should be fun enhancements to your user experience, not slow your phone down and cause frustration. Let's figure this out, and get your phone running in tip top shape once again. Since the update, have you gone in and updated all of your apps? Until they have been updated, there may be some compatibility issues with old app versions and the new update. You can go into Play Store>Menu>My Apps to update them. Also, can you go to Settings>Storage and share how much memory is available on the device? This information can help us determine what is causing your phone to run more slowly.

MichelleH_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Galaxy S7 Nougat - To Update or Not
BADMD308
Enthusiast - Level 2

After I updated my S7, it caused the battery to heat up, everything slowed down and the battery drained rapidly.

I was forced to get a new phone and start from scratch without the update. MUCH happier.

Re: Galaxy S7 Nougat - To Update or Not
BADMD308
Enthusiast - Level 2

I spoke to Verizon and Samsung after the update to complain about rapid battery loss with minimal applications running.

THIS IS A KNOWN ISSUE FROM VZ AND SAMSUNG.

This may or may not have been fixed with a patch roll-out last week. I got a new phone and AM NOT GOING TOO UPDATE - EVER.

Re: Galaxy S7 Nougat - To Update or Not
BADMD308
Enthusiast - Level 2

Wish I had known this prior to update. Due to multiple other phone issues had to get a new phone from VZ and have not installed updated.

Re: Galaxy S7 Nougat - To Update or Not
jrh4054
Specialist - Level 3

WAIT, WAIT, WAIT!!!

Re: Galaxy S7 Nougat - To Update or Not
jrh4054
Specialist - Level 3

According to several posts, the recent update didn't fix the wifi or other issues for all users.

Re: Galaxy S7 Nougat - To Update or Not
Scrondar
Enthusiast - Level 2

Amen. As soon as N started rolling out, Verizon customers screamed bloody murder about not getting it quickly enough, why does everyone else get it first, blah blah. Finally it shows up, everybody updates, and BANG! "My wifi stopped working!" "My phone won't hold a charge" "I hate the notifications!" and on and on. So, when it showed up for my 7 Edge, I politely said "No thanks" and have done so every day since then. Clearly Verizon did not pressure test this release before unleashing it on an over-eager, under-informed customer base, and now just read all the posts complaining how much they hate it. Me? I'm sticking with 6.01 as long as I can; perhaps Verizon will issue a 7.1.1 that fixes everything they broke, but until then, I'm staying where I am.  Folks, newer is not necessarily better. Note that Google has already announced "O", probably knowing that N was a mistake and they should have skipped right over it.

Re: Galaxy S7 Nougat - To Update or Not
jrh4054
Specialist - Level 3

I'm with KellyArens.  I will delay the Nougat install as long as I can.  I did it with KitKat on my S4 for months and months.

Re: Galaxy S7 Nougat - To Update or Not
JAKEZ_15
Enthusiast - Level 2

Have any additional patches or security updates been released since the last post?

My Father-In-Law updated his Note 5 the minute it was released contrary to my suggestion and thus far his experience has been great.... I am not quite sure how the Note 5 seems to be having a great experience with the update and a more recent (release date and specs) phone is still really struggling with Nougat...

Any updated experiences from the users in this forum to share?