Re: Galaxy S6 Edge screen rotation issue
Rodman79
Enthusiast - Level 2

Send it to Samsung. I exchanged mine 3 times and I finally decided to send it to Samsung. It took me a week to receive it back. It takes them two days to replace the defective hardware. They know exactly which hardware piece to replace but they wont't say it

Re: Galaxy S6 Edge screen rotation issue
B33
Legend

Is your Edge still doing ok..

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Re: Galaxy S6 Edge screen rotation issue
ekg0477
Enthusiast - Level 2

My 3rd replacement is still rotating without issues. I have avoided using the fast charger.

I now have an issue with internet lag while connected to wifi. I did a google search and it seems this is a known issue with a lot of users. I will call Verizon for a 4th replacement.

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Re: Galaxy S6 Edge screen rotation issue
Mike8972
Contributor - Level 1

"I have avoided using the fast charger."

I don't believe this is an issue associated with screen rotation issue as I exchanged my phone for one that auto rotates, and have used the fast charger exclusively without a problem.

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Re: Galaxy S6 Edge screen rotation issue
Rodman79
Enthusiast - Level 2

My edge still rotating after a week from receiving it back from Samsung. The work order said "Replaced IC-ACCEL./GYRO SENSOR". I guarantee 100% that it is a hardware issue, so stop wasting your time with Verizon and send it back to Samsung.  I would imagine that version has a large stock of models with the defective hardware so getting a new one won't help for a while.

Re: Galaxy S6 Edge screen rotation issue
B33
Legend

Well I don't have this Device but my Nieces Husband Does if incurs any of these issues I'll pass on to him what you did sending in your Device to Samsung..

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Re: Galaxy S6 Edge screen rotation issue
bribri_22
Enthusiast - Level 2

I'm having the same issue with screen rotation. Is there any charge for sending it to Samsung?

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Re: Galaxy S6 Edge screen rotation issue
Rodman79
Enthusiast - Level 2

There is no charge to send it back.  You just need to call Samsung to get a ticket opened and give them your phone info.  They will then send you a UPS label to send your phone back.  Again,  no charge and it takes them 10 days.

Re: Galaxy S6 Edge screen rotation issue
Harley_Quinn
Enthusiast - Level 2

Can you tell me how you opened up your meter to see what's it's reading @? I cant figure out how to get to it.

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Re: Galaxy S6 Edge screen rotation issue
jrwilkes
Enthusiast - Level 2

Merge contacts should work

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