Galaxy S4 wi fi
Angel26551
Newbie

When I am at home, my cellphone keeps searching for the wifi connection.   It keeps telling me that my home wifi is out of range although I am in the house.   this only  started to happened when I replaced a defected phone with a new one.    my Auto connect and Notify me are checked.   It just keeps scanning for networks.    Any suggestions.

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Correct answers
Re: Galaxy S4 wi fi
vzw_customer_support
Customer Service Rep

Hi Angel26551,

Let's explore options to make the connection with your WiFi network at home! Disable WiFi on you phone and then power off/on, then enable WiFi again and test. If you still have issues try changing your router security option to WPA2 or other (see your wireless router's user guide for instructions) and test. Keep us posted.

AntonioC_VZW
Follow us on Twitter at www.twitter.com/VZWSupport

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Re: Galaxy S4 wi fi
vzw_customer_support
Customer Service Rep

Hi Angel26551,

Let's explore options to make the connection with your WiFi network at home! Disable WiFi on you phone and then power off/on, then enable WiFi again and test. If you still have issues try changing your router security option to WPA2 or other (see your wireless router's user guide for instructions) and test. Keep us posted.

AntonioC_VZW
Follow us on Twitter at www.twitter.com/VZWSupport

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