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Galaxy S 4 lost voicemail

Member

I recently broke my S4 and when I activated the replacement S4 all of my saved voicemails were gone.  Can I get them back?

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Re: Galaxy S 4 lost voicemail

Customer Support

No one likes to lose their mesages jneal1968. I know I have a few that I would be saddened to lose. Let's see what we can do to help. Were you using Visual Voicemail or Basic Voicemail? If you were using Visual, if you call *86 can you still retrieve the messages? Were you using any third party voicemail services with your previous phone?


NicoleB_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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