GPS Issue

Member

Phone keeps cranking "Getting driving directions" and just never gets beyond that.  What do I need to do?

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Re: GPS Issue

Member

NOT answered!

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Re: GPS Issue

Customer Support

Hello BarbyB,

Thank you for your inquiry today. My apologies that you are having issues with your GPS on your device. I understand how important a navigation feature is. For further assistance, we will need to know which platform you are using. Are you using VZ Navigator? Are you using Google Maps? Please share which navigation platform you are using. In the meantime, have you attempted to close and reopen application? Have you completed a battery pull? Please share details, thanks!

MatthewS_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

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