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Frozen on reboot, splash screen
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My phone decides to reboot itself and now is frozen on the colorful splash screen. I've tried removing/replacing the battery but still does not work. My phone did this last night once but eventually booted up after a few minutes. This time it is definitely not booting up. Please Help.. Any way other than factory resetting? I had a lot of personalized settings and do not want to redo them all over again.
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Re: Frozen on reboot, splash screen
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Have you tried booting in safe mode
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Re: Frozen on reboot, splash screen
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Here are the instructions for safe mode
http://m-support.verizonwireless.com/clc/devices/knowledge_base.html?id=59242
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Re: Frozen on reboot, splash screen
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not even that works... it still repeats the 4gtle splash screen
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Re: Frozen on reboot, splash screen
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Then a master reset is in your future.