Highlighted

Frozen Galaxy 8+

Member

why is my phone is freezing? this is the 2nd one that is having the same problem. Anyone else having the same issue??

Labels (1)
0 Likes
Highlighted

Re: Frozen Galaxy 8+

Sr. Member

Have you tired booting into Safe Mode? I'd try that and see if it continues to freeze. If it doesn't, then you know it is a 3rd party app. It is always best to try Safe Mode prior to doing a factory data reset.

Power Up in Safe Mode - Samsung Galaxy S8 / S8+ | Verizon Wireless

0 Likes
Highlighted

Re: Frozen Galaxy 8+

Sr. Member

Have you added any other apps that did not come with the phone?

0 Likes