Find saved messages
jrh4054
Specialist - Level 3

I have an S7.  How do ii find txts I have saved. 

 

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Re: Find saved messages
vzw_customer_support
Customer Service Rep

Jrh4054, we know how important some of your messages can be and want to ensure that you are able to access what you need. Which messaging application do you use? What steps were taken when saving these messages?

LorenB_VZW

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Find saved messages
jrh4054
Specialist - Level 3

I'm using the messaging app that came with the phone.   I clicked the MORE link at the top right, then clicked on Save messages.  I then looked for the saved text in My Files and don't see it anywhere.  Does this help you?

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Re: Find saved messages
vzw_customer_support
Customer Service Rep

jrh4054, what is the make/model of your device? Is your content backed up to an external source? 

 

CheyenneS_VZW

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Re: Find saved messages
jrh4054
Specialist - Level 3

I use the standard texting app.  I click on 'More' at the top of the screen, then click on save.  My question is, where to I find the texts I've saved.

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Re: Find saved messages
jrh4054
Specialist - Level 3

I have the S7.  The phone is backed up to the VZW cloud.  My question is where on the phone are the texts I save using the preinstalled texting app.  This isn't rocket science.

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