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I wasn't thinking very clearly this morning (pre-coffee!) when I closed the notification box with the link to info about the update. Now I have no idea where I would find it. Apparently it's not stored in with the status info on the phone.
Solved! Go to Correct Answer
Correct answers
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Here's the link:
http://support.verizonwireless.com/pdf/system_update/galaxy_s3.pdf
And, as an aside, the Verizon chat rep was particularly unhelpful. Told me to go check the Samsung site to find this info. Would have been better to have said "I don't know" instead of "Verizon doesn't have that, go look elsewhere."
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Here's the link:
http://support.verizonwireless.com/pdf/system_update/galaxy_s3.pdf
And, as an aside, the Verizon chat rep was particularly unhelpful. Told me to go check the Samsung site to find this info. Would have been better to have said "I don't know" instead of "Verizon doesn't have that, go look elsewhere."
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@GetAmped,
Thanks for providing the link. I appreciate you taking the time to help out.
JohnB_VZW
Follow us on Twitter @VZWSupport
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Hi GetAmped,
Sorry to hear that the representative was very unhelpful. That is unacceptable behavior at Verizon Wireless, and I apologize that this occured. I am glad that you were able to locate the link. Thanks again for your patience and understanding. Have a great day!
Sincerely,
Pamela F.
Tweet us @vzwsupport