Does anyone have the link to details about the latest update?
GetAmped
Enthusiast - Level 1

I wasn't thinking very clearly this morning (pre-coffee!) when I closed the notification box with the link to info about the update. Now I have no idea where I would find it. Apparently it's not stored in with the status info on the phone.

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Re: Does anyone have the link to details about the latest update?
GetAmped
Enthusiast - Level 1

Here's the link:

http://support.verizonwireless.com/pdf/system_update/galaxy_s3.pdf

And, as an aside, the Verizon chat rep was particularly unhelpful. Told me to go check the Samsung site to find this info. Would have been better to have said "I don't know" instead of "Verizon doesn't have that, go look elsewhere."

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Re: Does anyone have the link to details about the latest update?
GetAmped
Enthusiast - Level 1

Here's the link:

http://support.verizonwireless.com/pdf/system_update/galaxy_s3.pdf

And, as an aside, the Verizon chat rep was particularly unhelpful. Told me to go check the Samsung site to find this info. Would have been better to have said "I don't know" instead of "Verizon doesn't have that, go look elsewhere."

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Re: Does anyone have the link to details about the latest update?
vzw_customer_support
Customer Service Rep

@GetAmped,

Thanks for providing the link. I appreciate you taking the time to help out.

JohnB_VZW

Follow us on Twitter @VZWSupport

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Re: Does anyone have the link to details about the latest update?
vzw_customer_support
Customer Service Rep

Hi GetAmped,



Sorry to hear that the representative was very unhelpful. That is unacceptable behavior at Verizon Wireless, and I apologize that this occured. I am glad that you were able to locate the link. Thanks again for your patience and understanding. Have a great day!


Sincerely,
Pamela F.
Tweet us @vzwsupport

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