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Digital Secure stuck setting up Galaxy s10+

Member

Notification popped up on my phone for Digital Secure Security and Privacy. When I open the app it just spins and spins saying we're setting things up. I have tried force stop and restart... nothing fixes it. Any idea?

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Re: Digital Secure stuck setting up Galaxy s10+

Customer Support

jtucker615, we want you to have full reign on getting your device secured through our Digital Secure App. Have you attempted to Disable the app? Meaning if it gives you the disable/enable option in settings, have you tried that or attempted to uninstall and re-install the app? 

 

-TakendraW_VZW

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