Data signal keeps switching back and forth from LTE to XLTE constantly
Drunder39
Enthusiast - Level 3

This has been going on for quite a few months now. When it is on LTE (Band 13) my signal is strong at -93dbm give or take a couple dbm. When it switches to XLTE (Band 4) the signal drops to a weak -115dbm give or take a couple dbm

At work it stays constant all day log on XLTE with a signal strength of -95dbm give or take a couple dbm so the issue is not the phone.. My wife and I both have the S7 Edge and at home this happens on both phones. This also happened at home when we had the S5's (We recently upgraded in April to the S7 Edge).

the switching back and forth has no rime or reason. It could stay on either LTE or XLTE for 40 minutes or as little as 10 minutes.

And according to Verizon I live in a "Low signal" area and I agree.. prior to this fluctuating signal strength issue, I had a pretty steady signal of -102dbm give or take a couple dbm and data rates were acceptable. That "Give or take a couple" is normal. But a continuous shift of 12-15 dbm is NOT normal.

I really would like to know what is going on here.. When the signal is -115dbm the data throughput sucks. I live in area code 03034


Any assistance would be greatly appreciated.

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Re: Data signal keeps switching back and forth from LTE to XLTE constantly
Drunder39
Enthusiast - Level 3

Apparently I cannot edit my initial post.. I was a bit off on my math when I said it was a 12-15 dmb shift.. Actually more like 20-22dbm shift.

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Re: Data signal keeps switching back and forth from LTE to XLTE constantly
bearone21
Legend

what part of the country are you in accessing xlte??

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Re: Data signal keeps switching back and forth from LTE to XLTE constantly
Drunder39
Enthusiast - Level 3

Southeastern NH

Re: Data signal keeps switching back and forth from LTE to XLTE constantly
DigitalRules
Specialist - Level 1

Sounds like you are within range of 2 towers at home & the phone is switching back & forth between them. This is normal operation as signal levels can fluctuate even if you are standing completely still. Anything in the path can cause the signal to bounce & cause a wild swing in strength.

The difference in dbm readings between the 2 bands is normal as well since they are 2 completely different frequency spectrums.

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Re: Data signal keeps switching back and forth from LTE to XLTE constantly
bearone21
Legend

thank you

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Re: Data signal keeps switching back and forth from LTE to XLTE constantly
bearone21
Legend

google.....xlte is the same as 4g lte.

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Re: Data signal keeps switching back and forth from LTE to XLTE constantly
Not applicable

I GET SAME. BECAUSE IM GROUND LEVEL APT. I AM BETWEEN TOWERS; I JUST DISABLED HD VOICE AND IT APPROVED.

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Re: Data signal keeps switching back and forth from LTE to XLTE constantly
Drunder39
Enthusiast - Level 3

Hi and appreciate the reply.. I don't believe this is a bouncing from one tower to the next because the cell ID stays the same no matter if I am on LTE or XLTE. There are no obstructions (Moving or otherwise) that would cause this. Like I said this started about 6 months ago. No new buildings etc.. nothing.. I am just curious to know why this one tower keeps switching between the two. 

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Re: Data signal keeps switching back and forth from LTE to XLTE constantly
Drunder39
Enthusiast - Level 3

I disabled my HD Voice and the signal still swaps between LTE and XLTE..

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