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Re: Custom contact notification sounds gone
Grammy678
Enthusiast - Level 2
‎03-23-2018 04:48 PM

I agree!!

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Re: Custom contact notification sounds gone
LenniePaz
Enthusiast - Level 3
‎03-24-2018 06:13 AM

Custom text tones are still working using Verizon Messages. Maybe switch to using that app?

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Re: Custom contact notification sounds gone
Screamingdasies
Enthusiast - Level 1
‎03-24-2018 06:22 AM

Not sure about that app myself. How much of a pain is it to use that app?

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Re: Custom contact notification sounds gone
LenniePaz
Enthusiast - Level 3
‎03-24-2018 07:14 AM

I think it's the best messaging app .Very easy to use .

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Re: Custom contact notification sounds gone
NRGDC
Enthusiast - Level 2
‎03-24-2018 07:49 AM

I will not be forced to switch to a different messenger app just so I can use different tones for different contacts, but I may be forced to switch carriers.

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Re: Custom contact notification sounds gone
NRGDC
Enthusiast - Level 2
‎03-24-2018 08:50 AM

How do you undo this horrible system update?

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Re: Custom contact notification sounds gone
Ann154
Community Leader
Community Leader
‎03-24-2018 09:08 AM

NRGDC wrote:

How do you undo this horrible system update?

You don't.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Custom contact notification sounds gone
KATMOO55
Enthusiast - Level 2
‎03-24-2018 12:09 PM

I updated last night and my custom ringtones and custom notifications are gone.  This is very frustrating

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Re: Custom contact notification sounds gone
NRGDC
Enthusiast - Level 2
‎03-24-2018 12:17 PM

I spoke with Samsung directly and they told me it was the carrier (Verizon) that is responsible for removing the apps capabilities.

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Re: Custom contact notification sounds gone
LenniePaz
Enthusiast - Level 3
‎03-24-2018 12:32 PM

Hmmm, my custom ringtones are still there after the update.

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