Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.
Contacts
togabill
Member

My contacts went from names to phone numbers. I can't fix. Any help please.

0 Likes
Re: Contacts
Klue
Sr. Member

If your contacts are backed up to your google account, try this to get the names back,  Go to Settings>Apps, tap Menu>Show System aps, select Contacts Storage, then Clear Cache/Clear Data. Then open Contacts again and give it a few seconds to re-sync with your Google account

0 Likes
Re: Contacts
vzw_customer_support
Customer Support

togabill, 

You're in the right place for help. We're stepping in to fix this. Which make and model phone do you  have? What steps did you previously take to save the contacts on your phone? Are you backing up your device at iCloud or Verizon Cloud? Click the link below for more information regarding Verizon Cloud: 

 

https://www.verizonwireless.com/support/verizon-cloud-faqs/

 

 

LasinaJ_VZW

0 Likes