3 month old Galaxy S4 : phone rings, I swipe to answer, clock starts running but no one is there. I hang up on them and they call back and it works fine.
Also, I'll make a call, I hear the little chime that indicates it's making a connection, but then no ring tones can be heard. On the other end, the person I call has their phone ring but when they pick up there's no one there. So now, when I try to make a call and I get no ring tone, I just hang up and then call again right away and it seems to work fine the second attempt. WTH is going on??? And why is Verizon not supporting these problems? I can't find a number to call to ask these questions of their support team!
Just go through the phone tree/options I think option 3 is tech support.
(800) 922-0204
or dial *611 from your mobile phone
View the *611 On-Screen App for Android Video
7 AM - 11 PM, Mon - Fri
8 AM - 9 PM, Sat - Sun
(888) 294-6804
or dial *611 from your mobile phone
6 AM - 11 PM, Mon - Sun
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