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Cannot connect to verizon network

Member

I stopped being able to connect to the Verizon Wireless network at 7:00 AM.  My wife's phone works fine.  I called her on a standard phone from my desk, and her phone seemed to work just fine.

Thanks for the help

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Re: Cannot connect to verizon network

Sr. Leader

It could be a network outage, but since your wife's phone is working ...

Try this:  turn off the phone, remove the SIM card (be careful not to touch the gold contacts), wait a few minutes, then reinsert the SIM card, turn the phone back on, and wait a few minutes for a fresh network connection to be established.  If that doesn't work, you may need a new SIM card ... they're free at your local Corporate Verizon store. 

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