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Cannot answer incoming calls - Galaxy S8

kathyrandy
Member

Since the new update was installed yesterday, I can't answer incoming calls. I can only swip up and send a canned txt like: "call you back", "txt me" etc. Has anyone had this issue?

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Re: Cannot answer incoming calls - Galaxy S8

Community Manager
Community Manager

kathyrandy,

 

It is definitely important to make sure that you have access to receive phone calls. I want to see a complete resolution on this concern. Have you verified that all apps have been updated since the device software update was performed? Have you completed a reboot of your device in the time since this has gone on?

 

ColinH_VZW

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