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I set up roadrunner email on my Galaxy S3 per the discussions posted online. I can read an email when it's received but then it's gone, if I go to my inbox I have no old emails present. I can still access these emails via my computer but they're gone from my phone. Is there something like auto delete turned on somewhere? Any help is greatly appreciated.
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Sounds like you have one-way delete set up. It is dependent on the mail app on the phone as to whether or not the phone mirrors the server.
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I can't seem to find a setting for one way delete, any suggestions on where it may be? I didn't mention but I also access gmail and my work email without issue, it is just roadrunner I'm having the issue with.
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Are you using the phone's stock email app? If so, you might try K9mail or forward your RR mail to Gmail. You might have the outgoing server incorrect for RR. I see a lot of outgoing issues with RR according to a Google search for "Roadrunner email S3." most issues are that people can get in, but not out, meaning sync isnt working between the app and the net. Problems persisted even when settings for incoming and outgoing were correct.
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Yes I'm using the stock email app. I have forwarded to gmail in the past but that got a bit messy, I was really hoping to access my rr account separately. I've searched the web and found one other thread where an S4 user had the same problem but it was never resolved.
Outgoing settings are set to -
SMTP server - mobile-smtp.roadrunner.com
Security type - none
Port - 587
require sign-in
Incoming Settings
pop-server.tampabay.rr.com
security - none
Port - 110
Delete email from server - never
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I have never had a stock email app work how i wanted it to in some way or another until 5.0.2 came to the LG G2. My Moto, HTC, Samsung...I could never get satisfaction from the stock email apps. Unfortunately, TWC doesnt offer an email app of their own.
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OK, thanks for all the help