Highlighted

Can't reply to Short codes

Member

I receive short code text but I can't reply to them. There are no apps available to enable when I go to enable premium text messaging.  I am using the Messages app that was preinstalled on my S10E. I've tried using m Verizon messaging+ and it doesn't work either. I've cleared the cash I've cleared the data in the messages app. I have taken my SIM card out and put it back in. I have already had to do a factory reset twice on this phone since I bought it in October. Not even sure that that would help. 

0 Likes
Highlighted

Re: Can't reply to Short codes

Community Manager
Community Manager

Hello. Are you sure the is a short code message that is meant to be responded to? Not all short codes messages are able to be replied to. TaylorH_VZW

0 Likes
Highlighted

Re: Can't reply to Short codes

Member

Yes. I figured it out finally. I had to enable Draw Over Other Apps. I can reply now. 

0 Likes
Highlighted

Re: Can't reply to Short codes

Member

I had the same problem. I had to enable Draw Over Other Apps for the Messages app, the sysystem phone app and call app. After I did that, the Messages app is enabled under Premium Text Messages. 

0 Likes