Can I retrieve text messages from a device with a broken screen?
PedroHoagie
Newbie

My galaxy s6 broke and I can not see the screen but there are very important text messages I have to retrieve.  I thought they would be saved in cloud but apparently not.  I just recieved my replacement phone and was wondering how I can move those existing messages from s6 to s7?

Thank you for your help

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Re: My galaxy s6 broke and I cant see the screen
SuzyQ
Community Leader
Community Leader

If you were using Verizon messages on the S6, then just log in to messages on your computer to see them.  When you log in to messages on the new phone, your messages should also sync to that phone.

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Re: My galaxy s6 broke and I cant see the screen
SuzyQ
Community Leader
Community Leader

If you were using Verizon messages on the S6, then just log in to messages on your computer to see them.  When you log in to messages on the new phone, your messages should also sync to that phone.

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