claudiaray1, keeping you connected with reliable service is a priority. We do not show any alerts in the area, so we would like to gather more information. Does the problem happen indoors or outdoors? How far do you have to travel away from the area for a better experience?
Getting the same issue this week, ive had the same phone for 4 years now and i get 5 bars of service in my house, and calls just drop 1-30 seconds after calling.
this happens indoors and outdoors and is irespective to location or signal.