Re: Call Filter Free not working
vzw_customer_support
Customer Service Rep

I am sorry for the inconvenience you have experienced die to the app. I can assure you we take your account security and privacy very seriously. We will use your feedback to continue working to improve the products we offer.

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Re: Call Filter Free not working
Salazanne
Newbie

I just moved from T-Mobile and now I’m flooded with spam calls. I have the free call filter that has blocked ONE call in the last 2 weeks. I report numbers but I just get calls from other variations from the same places. What’s the point of having it If it doesn’t work? 

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Re: Call Filter Free not working
vzw_customer_support
Customer Service Rep

Welcome to the Verizon Wireless family! I realize unwanted calls can be discouraging and we certainly want you to enjoy your Verizon Wireless experience. What steps did you take to report numbers? For additional support visit: https://www.verizon.com/support/call-filter-faqs/

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Re: Call Filter Free not working
markgirardeau
Newbie

Just a heads up, it doesn't really work, even with the paid version which I have. I'm still getting bombarded with spam/scam calls

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Re: Call Filter Free not working
mfleck_us
Newbie

I agree with the others, the app doesn't work very well.  I had it on my Galaxy S9 and it maybe blocked 10% of the spam calls.  I now have a Galaxy S20 FE, and I cant' even get it to install (Android 10).  It just spins forever during the installation process.  I have no clue what it is doing, but it's been spinning for hours during the final step of the install/setup process.

 

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Re: Call Filter Free not working
vzw_customer_support
Customer Service Rep

Call Filter is still evolving. Have you set up your block list with Call Filter Plus? We also recommend joining the Do Not Call Registry here: https://www.donotcall.gov/ 

 

KiaH_VZW

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