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Bluetooth problems after latest OS update

Member

On January 18, 2014 the latest Android OS update was pushed to my phone. Since that time I have had problems with the Bluetooth connection to my car stereo through Sync. The phone will connect, but I must manually go into the Bluetooth settings - select the Sync connection settings and enable Use for phone audio and Use for media audio EVERY TIME I get back in my car. These settings were automatically enabled prior to the OS update.

Is there a way to make these settings enabled automatically when this Bluetooth connection is made?

Any help is appreciated.

Thanks.

Cat

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Re: Bluetooth problems after latest OS update

Customer Support

catnfran,

I'm sorry to hear that you have been experiencing this issue with your Bluetooth feature! Updates are meant to offer enhancements.

Based on our findings, with the new update, making this change manually would be the recommend option. If needed, we can attempt to master reset the device http://vz.to/1d1KPN1 to see if this helps resolve this particular concern.

EfrainM_VZW
Follow us on Twitter @VZWSupport

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Re: Bluetooth problems after latest OS update

Novice

Duplicate post - please see:

https://community.verizonwireless.com/message/1047862#1047862

Message was edited by: Admin Moderator

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