Bluetooth dropping in my Acura TLX
Kld3
Enthusiast - Level 1

Anyone else having issues with Bluetooth connection in Acura TLX? We have a 2016 and have the latest software but my Samsung S9 bluetooth drops and the call goes to the handset. Then, sometimes it switches back to bluetooth. Its really frustrating and dangerous! 

Any ideas? Thanks!

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Re: Bluetooth dropping in my Acura TLX
Klue
Master - Level 1

Try putting your phone in safe mode then see if bluethooth drops the connection. If it doesn't then you probably have an app installed on your phone that is in conflict with your bluetooth.

Re: Bluetooth dropping in my Acura TLX
Kld3
Enthusiast - Level 1

I will try that!

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Re: Bluetooth dropping in my Acura TLX
vzw_customer_support
Customer Service Rep

Kld3, we're sorry to hear the Bluetooth connection switches, especially if you're driving. Let's gather some quick details to help find a resolution. When did the issue first start, or has it always happened? Do you notice this happening with other Bluetooth devices?

StevenM_VZW

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