BRJ5 on Gal S9

gmcallero
Member

why did my battery drain so fast after my last update to BRJ5 on S9

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Re: BRJ5 on Gal S9

bearone21
Leader

check all app notifications, you may be getting more than you actually want.

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Re: BRJ5 on Gal S9

Community Manager
Community Manager

gmcallero,


I'm sorry to read that your battery is draining quickly after you did the latest software update. I'm here to help! A software update is supposed to enhance your phone, not hinder. Let's start by gathering so information.


Currently, how often do you use your device?

Heavy User
• Frequent use of streaming services (i.e. Pandora, YouTube, Play Music, etc.)
• Frequent use of applications (i.e. Games, Facebook, Instagram, Maps, etc.)
• Frequent web browsing, texting, email, or phone calls.
• Frequent use of Bluetooth, GPS, or Wi-Fi.

 

Moderate User
• Occasional, light, or no use of streaming services (i.e. Pandora, YouTube, Play Music, etc.)
• Occasional or light use of applications (i.e. Games, Facebook, Instagram, Maps, etc.)
• Occasional or light browsing, texting, email, or phone calls.
• Occasional or light use of Bluetooth, GPS, or Wi-Fi.

 

Light User
• Very light, or no use of streaming services (i.e. Pandora, YouTube, Play Music, etc.)
• Very light to no use of applications (i.e. Games, Facebook, Instagram, Maps, etc.)
• Very light to no browsing, texting, email, or phone calls.
• Very light to no use of Bluetooth, GPS, or Wi-Fi.

 

 

Have you updated an app or installed a new one? Does your phone have any physical or liquid damage?

 

 

Alicia_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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