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Anyone have problem with screen splitting in half

Member

Since the upgrade, my screen splits in half.  What ever I am doing is on the left half, another thing I was doing earlier or just colored spots on the right half.  I used to be able to power off and it would go away.  Now it does not.

Thanks

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Re: Anyone have problem with screen splitting in half

Sr. Member

What you're describing sounds like there may be a problem with the phone itself.   You should probably contact Samsung or VZW to see what they can do for you.

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Re: Anyone have problem with screen splitting in half

Leader

have you selected multi-screen??

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Re: Anyone have problem with screen splitting in half

Sr. Member

The multi-window option is top and bottom, not left and right that Stephren describes.

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Re: Anyone have problem with screen splitting in half

Customer Support

We're sorry to hear you're having trouble with the split screen function on your phone, Stephren. You can learn more about the split screen here, http://spr.ly/65818qTvD.

DanielleR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Anyone have problem with screen splitting in half

Sr. Member

Stephren isn't having trouble with the multi-window function.  His screen splits vertically and apparently without any prompting.

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