Re: Anyone else having problems after software update from MK2 to NC5?
vzw_customer_support
Customer Service Rep

10-4, belthhr01. Thank you for this update. Please keep us posted with the results after testing out the regular configuration. If you have any additional questions, we are here to help out!

NicandroN_VZW

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Re: Anyone else having problems after software update from MK2 to NC5?
belthr01
Newbie

Still doesn't work. Texts will not go thru. I've been trying for an hour to get two texts to go thru this morning at home. I even walked outside to see if I would get better service, but still didn't work. We had lousy service in Michigan this past week as well, although my AT&T BlackBerry continued to have 4G. I still say it's the KitKat update to the S4 (just like many, many others have posted on the internet here and elsewhere). I guess we're either going to have to suffer thru this or switch carriers. I doubt that Verizon will issue an update to KitKat for the S4.

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