Re: All of my calls are going directly to voicemail

Member

Same here!!!

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Re: All of my calls are going directly to voicemail

Member

Yep. Mine too. I spend a ton of money on devices and service, just to not get my calls. 2 Verizon stores can't help me so far. Maybe time to go to ATT

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Re: All of my calls are going directly to voicemail

Customer Support

Being able to receive calls at all times is mandatory.  We are here to help.  A private message has been sent to you for further assistance.

SeanC_VZW

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Re: All of my calls are going directly to voicemail

Customer Support

Being able to receive calls at all times is mandatory.  We are here to help.  May we please have your full name and a phone number to contact you at for further assistance (if you have anything available)?

SeanC_VZW

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Re: All of my calls are going directly to voicemail

Customer Support

Please disregard that last post as this was sent in public by accident.  A private one has now been sent instead.  Please only respond in private.  Thank you.

SeanC_VZW

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Re: All of my calls are going directly to voicemail

Member

thanks! this was exactly my problem and solution. glad i didn't need to mess with any settings as there were a couple temp work arounds discussed here with changing network to lte/cdma from global to switching off hd voice and video calls. much appreciated. 

jasen

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Re: All of my calls are going directly to voicemail

I am having the same issue also. I have the s10 and more often than not, the only way I know I got a call is when I get the message "just tried to call, it went right to voicemail!" It's very frustrating considering we switched from Straight Talk (that was also running off Verizon towers) and never had an issue. 

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Re: All of my calls are going directly to voicemail

Customer Support

mandielynn0507, we never want you to miss a call. We regret that your calls are going straight to voicemail. Allow us to help. Is the software up to date on your phone? Please make sure that the call forwarding option is not on. Please check out the link https://www.verizonwireless.com/support/knowledge-base-17268/ for steps.  AliciaD_VZW

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Re: All of my calls are going directly to voicemail

Member

I've been having the same issues for over a year now. Some calls come through fine but others don't. No notifications or anything. I've spent hours on the phone with Verizon and they couldn't even fix it.  Happened with y previous phone and the new new Ipone. I think it's their network and they just won't fix it.

Re: All of my calls are going directly to voicemail

Member

While booting to safe booting to safe mode proved there is something causing this to happen, how can we determine exactly what app is causing the problem???? 

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