After upgrade my screen goes black when I try to play words with friends. How do I fix that?
DsKr
Newbie

I just updated by S4 and now Words with Friends will display but when I select a game the screen blacks out.

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Re: After upgrade my screen goes black when I try to play words with friends. How do I fix that?
vzw_customer_support
Customer Service Rep
DsKr,

I know updates that roll out are suppose to help our devices. Sometimes the app developers do not update the app to go with the software update. That can cause the app or even the device to misbehave.  In this case you would want to check the Play Store to make sure Words with Friends is up to date. If it is,  I would recommend deleting the app from your device and then reinstalling it then:http://vz.to/1HeeH7u

Let us know if you notice a difference.

ChristinaM_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: After upgrade my screen goes black when I try to play words with friends. How do I fix that?
vzw_customer_support
Customer Service Rep
DsKr,

I know updates that roll out are suppose to help our devices. Sometimes the app developers do not update the app to go with the software update. That can cause the app or even the device to misbehave.  In this case you would want to check the Play Store to make sure Words with Friends is up to date. If it is,  I would recommend deleting the app from your device and then reinstalling it then:http://vz.to/1HeeH7u

Let us know if you notice a difference.

ChristinaM_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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