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After 4.1.2 update Can receive Calls but unable to make calls? Any solution for this?

Member

My girlfriend is out of town and received the 4.1.2 update and installed it, but now every time she tries to make a call, the phone automatically dials verizon when she dials the number. Then she's unable to pull up the keyboard to select options. So she can't make out going calls. She can text , receive texts, but is unable to dial out. Any ideas? She's on the Galaxy s3 of course.

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Re: After 4.1.2 update Can receive Calls but unable to make calls? Any solution for this?

Customer Support

Lets get those calls to work ttnut94! Is she still in the U.S? Has she tried to pull out the sim card and place it back in? What is the zip code of her location? I am looking forward to your reply so that we can better assist.

Thank you,

LenaA_VZW
Follow us on Twitter @VZWSupport

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