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samsung note 4

Member

Lost all data after screen froze on Verizon logo. How can I get it back?

 

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Re: samsung note 4

Community Manager
Community Manager

I am sorry for the inconvenience as I know the importance of making sure your data is safe and is accessible. To confirm, the device has resumed normal operation but without the previous data? Had you previously used Verizon Cloud or another backup service to store your media and files?   YaleK_VZW

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