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Solving POP3 multiple email receiving issue.
First… I spoke with Verizon Tech support today and found the following: The web site (Verizon.net) email server may have issues with the flag for read messages being set. I deleted all old messages from the web site and behold… no more issues with repeated messages being sent to my phone.
Below are the conditions I have set on my phone in the advanced tab.
- Incoming server (POP3): 995
- Outgoing server(SMTP): 465
- Type of encrypted connection: SSL
- Leave copy of message on server: Choose your selection.
- Delete email from server: Never
Hope this helps…
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I'm pretty sure it's an email bug. Having mail NOT be deleted from the server when retrieved is a perfectly valid setting. People who retrieve mail for the same account to a desktop will want to have this set so they get their mail on their PC.
A compliant program should keep track of the messages it has downloaded and not download them again.
Verizon, please fix this bug.
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You are correct… It is a bug! I believe the not read flag setting in the web mail portal is the culprit. Just for note… I have a note 2 that is not affected. What I do as a short term solution is to make sure my home systems are updated prior to web mail deletion.
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No, I don't think it's the portal. My email is hosted with GoDaddy. The bug appears to be in the phone.
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