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phone was working perfectly fine, screen was off/ locked,
tried to turn it on with power button to check time and it was powered off
tried to start phone, did nothing
tried to charge phone even though it wasn't dead and did nothing
no charge display or anything
tried to remove battery and reboot still did nothing
have never dropped the phone or damaged it in any way
it completely just stopped working.
I am hoping it is just a battery issue because I paid full price for the phone to avoid contract until I am available for Verizon edge
any feedback would be helpful
thanks
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Dustin731,
Let's see about getting your Note back up & running! Have you tried doing an alternate reset yet? This link will show you how: http://vz.to/1N3kdzl I would try doing this both on and off of your charger.
ChristinaM_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!