i hate Verizon
Katashag
Newbie

hate hate hate  worst service ever 

 

Labels (1)
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Re: i hate Verizon
Tigerstep
Specialist - Level 3

Then switch.

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Re: i hate Verizon
vzw_customer_support
Customer Service Rep

Oh no, we certainly don't want you to feel that way, Katashag. We want the very best for you and all of our customers and it's concerning to hear this. I'm confident we can turn this around. What has you feeling that way exactly?  

-Ryan

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Re: i hate Verizon
Predator7
Specialist - Level 1

No you switch

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Re: i hate Verizon
Katashag
Newbie

Hey i did get my phone but I didn't get my full refund for the phone i never received. I was told my $40 activation free would be waved but i was still charged. 🥲

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Re: i hate Verizon
vzw_customer_support
Customer Service Rep

Katashag, thank you for bringing this to our attention. We are sending you a Private Note. 

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Re: i hate Verizon
vzw_customer_support
Customer Service Rep

Katashag, we are meeting in private to request access to your account to review your concern. Please reply with your full name and authenticate at the link. 

 

http://spr.ly/6007GSDy7

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Re: i hate Verizon
Predator7
Specialist - Level 1

Hate is not going solve anything!!!! You have to keep calling Verizon 800-992-0204 until you find a Rep that will help you.

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