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Why am I still seeing the monthly Note7 installment charge on my billing (online)?

Novice

Should the Verizon online billing reflect the waived monthly charge?

If not, when will we see the deduction?

Will my bill go back to the pre-Note7 amount??

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Re: Why am I still seeing the monthly Note7 installment charge on my billing (online)?

Verizon Employee

I know I would be just as concerned with seeing a charge for a device payment plan that should no longer appear. tc2013, we are here to help out. Are you currently seeing this charge on your most recent invoice? If yes, the removal should finally appear properly on your next invoice. Please keep us posted.

NicandroN_VZW

Follow us on twitter @VZWSupport

View solution in original post

Highlighted

Re: Why am I still seeing the monthly Note7 installment charge on my billing (online)?

Verizon Employee

I know I would be just as concerned with seeing a charge for a device payment plan that should no longer appear. tc2013, we are here to help out. Are you currently seeing this charge on your most recent invoice? If yes, the removal should finally appear properly on your next invoice. Please keep us posted.

NicandroN_VZW

Follow us on twitter @VZWSupport

View solution in original post

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Re: Why am I still seeing the monthly Note7 installment charge on my billing (online)?

Novice

thanks.

just seen the bills update tonight.

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