Why Can't I View My Order Online?
rftsr123
Newbie

Ordered a new Note 7 in a Verizon store this past Sunday. Received preorder confirmation and was able to track until yesterday when all order information DISAPPEARED!

Stopped at the store and they said it was still processing. No record of it online.

Why should I not cancel and go to T Mobile?

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Re: My in-store order from Oct. 2 info is gone, too!
doloresk_vzw
Verizon Employee

rftsr123 I've sent you a private message here in the forum. Please check your inbox at https://community.verizonwireless.com/inbox to discuss further details about your concern.

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Re: My in-store order from Oct. 2 info is gone, too!
doloresk_vzw
Verizon Employee

rftsr123 I've sent you a private message here in the forum. Please check your inbox at https://community.verizonwireless.com/inbox to discuss further details about your concern.

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Re: My in-store order from Oct. 2 info is gone, too!
rftsr123
Newbie

Received tracking. Thanks!!

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