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Where is Android 4.4 KitKat for the Verizon Galaxy Note 3?!?

Member

Where is it, Verizon?!?!? I called a week ago and tech support tried to tell me it hasn't even been released by Samsung. I know better. Samsung's site shows the releases for the KitKat update and the affected Galaxy Note 3 models. Sprint, AT&T and now T-Mobile have it. Why is "The nation's most reliable network" the last to get it?!?!? How is it that a flagship phone form Samsung doesn't have it yet? KitKat was released in October of 2013!! Samsung's own page shows the update status and the networks its been rolled out to. If we are willing to pay the most for our service, shouldn't we get the best overall service for our phones?

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Re: Where is Android 4.4 KitKat for the Verizon Galaxy Note 3?!?

Customer Support

Updates are exciting Jmuscol1. I know how frustrating it can be to wait. Unfortunatley, we do not have any information regarding the release date. However, please feel free to register for alerts on new products and services by clicking, http://bit.ly/dDumph

Thank You,
MichelleL_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

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Re: Where is Android 4.4 KitKat for the Verizon Galaxy Note 3?!?

Expert

The software releases are staggered. The T-Mobile one hasn't been released yet. The source code has been posted which means that theirs should be starting soon. Verizon Wireless has to certify the version of the update for the Verizon branded phones before it is released. It shouldn't be too much longer.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Where is Android 4.4 KitKat for the Verizon Galaxy Note 3?!?

Sr. Member

Your N3 is only a Samsung Flagship phone but not really a VZW Flagship.  If you want a VZW Flagship you have to use a Droid phone VZW sells and promotes.

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Re: Where is Android 4.4 KitKat for the Verizon Galaxy Note 3?!?

Customer Support

Updates are exciting Jmuscol1. I know how frustrating it can be to wait. Unfortunatley, we do not have any information regarding the release date. However, please feel free to register for alerts on new products and services by clicking, http://bit.ly/dDumph

Thank You,
MichelleL_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

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Re: Where is Android 4.4 KitKat for the Verizon Galaxy Note 3?!?

Sr. Member

By certify you mean stripping all the useful stuff out of it and bloating it up with crapware... right?

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Re: Where is Android 4.4 KitKat for the Verizon Galaxy Note 3?!?

Sr. Member

That's the problem.

The answer is always we don't know.  Maybe we are all tired of hearing we don't or always being last to updates.

Better yet, maybe were tired of asking or logical requests,such as allowing unlimited data plan holders to participate in Verizon Edge.  The answer is no to that one too.

That's why I'm thinking about "JUMP"ing ship.

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Re: Where is Android 4.4 KitKat for the Verizon Galaxy Note 3?!?

Customer Support

michaeljtimko, We would not want you to think of leaving the best network family around. In regards to the software updates, you can click here http://vz.to/1bCKL5B for our latest updates on our devices. In addition lets make sure to provide the best plan that works for you. Check out our more everything plans here http://vz.to/W24dla Lets renew the trust in the company you have been relying on all these years michaeljtimko and thank you for the feedback.

-PeterV_VZW

Follow us on Twitter @VZWSupport

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Re: Where is Android 4.4 KitKat for the Verizon Galaxy Note 3?!?

Expert

No.  VZW will certify it that it doesn't break the network.  HTC posted a nice infographic that shows the carriers don't mess with the code itself.  Samsung works the same way.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Where is Android 4.4 KitKat for the Verizon Galaxy Note 3?!?

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Re: Where is Android 4.4 KitKat for the Verizon Galaxy Note 3?!?

michaeljtimkoCopper

By certify you mean stripping all the useful stuff out of it and bloating it up with crapware... right?

That is the exact thing we usually see from VZW or a failed update as we say with the S3 a few updates back!

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Re: Where is Android 4.4 KitKat for the Verizon Galaxy Note 3?!?

Sr. Member

If were a family, then we are a seriously dysfunctional family.  You guys do things without regard to your customers opinions.  All in the name of chasing excessive amounts of profit.

Once trust is broken, you can not renew it.

First you do away with unlimited data.  Your CEO says it's unsustainable.  Now, if I use the same amount of data on unlimited or a tiered / shared, how is it unsustainable?

Next you created Share / More Everything which to me was just a means to grab excessive profits while you say the sky is falling, the sky is falling. 

What really angered me is you excluded unlimited data plan holders from Verizon Edge.  This is something the other carriers did not do.

In closing, I can say that I won't be part of this family much longer.  My T-Mobile phones shipped today.  I'll have them tomorrow.