Visual voicemail issues

KP9486
Member

Since doing the Marshmallow update last week I'm now having issues with my visual voicemail.  Every time I receive a message, I am getting an error that something has gone wrong.  I have to manually refresh the app for the message to come through.  Is anybody else having this issue or found a resolution?

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Re: Visual voicemail issues

Sorta the same here. VVMs would come through, but playback would stop at 9 seconds regardless of the length of the message. I removed VVM from my account and now I can get my regular VMs again. Seems to be a known issue/conflict between Verizon's VVM and Marshmallow's baked-in version, which doesn't even appear in VZW's version of Android.

Re: Visual voicemail issues

GERBUS81
Member

Same problem here.  If you remove VVM, and the Marshmallow version is not there - what are you using. 

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