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Some screen lock options dimmed/disabled Note 3
Tomp32405
Enthusiast - Level 1
‎08-15-2017 05:45 AM

I recently switched from one screen lock option to another. When I went back into Settings to change it back, some of the options were dimmed. What do I need to do to regain all the options? Swipe, Signature, and None are dimmed.

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Re: Some screen lock options dimmed/disabled Note 3
Ann154
Community Leader
Community Leader
‎08-15-2017 08:53 AM

Some applications like Android Pay require a more secure phone and swipe and none type of security are not permitted. Do you have any applications that might require a more secure option?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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An Accepted Solution is available for this post. Jump to solution.
Re: Some screen lock options dimmed/disabled Note 3
Ann154
Community Leader
Community Leader
‎08-15-2017 08:53 AM

Some applications like Android Pay require a more secure phone and swipe and none type of security are not permitted. Do you have any applications that might require a more secure option?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

An Accepted Solution is available for this post. Jump to solution.
Re: Some screen lock options dimmed/disabled Note 3
Tomp32405
Enthusiast - Level 1
‎08-15-2017 10:30 AM

That's entirely possible.

Thank you!

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