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Samsung Note 4: double vision on Notification Bar....why?

basslakeview
Member

Samsung Note 4: double vision on Notification Bar....why?

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Re: Samsung Note 4: double vision on Notification Bar....why?

Tidbits
Sr. Leader

try changing your wallpaper.  You may have picked a screenshot as your wallpaper.  My wife did this a few weeks ago. 

View solution in original post

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Re: Samsung Note 4: double vision on Notification Bar....why?

vzw_customer_support
Customer Support

basslakeview,

We are here to help. What do you mean by double vision exactly? Are you seeing two of everything or is it something else? Please provide some additional details. Thank you.


ErinW_VZW
Follow us on Twitter @VZWSupport

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Re: Samsung Note 4: double vision on Notification Bar....why?

basslakeview
Member

Yes, I'm seeing two of everything.

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Re: Samsung Note 4: double vision on Notification Bar....why?

basslakeview
Member

It all started when I clicked on "Easy Mode".  When I went back to "Standard Mode" it started with the two of everything.

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Re: Samsung Note 4: double vision on Notification Bar....why?

vzw_customer_support
Customer Support

OK, thanks for those details. This is quite odd. Let's try placing the device in safe mode and see if the issue persists. Take a look here to see how http://www.verizonwireless.com/support/knowledge-base-122810/.

AdamG_VZW
Follow us on Twitter @VZWSupport

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Re: Samsung Note 4: double vision on Notification Bar....why?

basslakeview
Member

I'm in safe mode and the notification bar looks the same as before.

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Re: Samsung Note 4: double vision on Notification Bar....why?

basslakeview
Member

Thanks...didn't know.  Now I do.

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Re: Samsung Note 4: double vision on Notification Bar....why?

Tidbits
Sr. Leader

try changing your wallpaper.  You may have picked a screenshot as your wallpaper.  My wife did this a few weeks ago. 

View solution in original post

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Re: Samsung Note 4: double vision on Notification Bar....why?

basslakeview
Member

Sorry....I'm new at this...the response above was supposed to have been an answer to the message above the original message telling me I can't post to more than one forum.

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Re: Samsung Note 4: double vision on Notification Bar....why?

basslakeview
Member

Okay.  I will try that.

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