I updated to Android 9 yesterday and ever since the time has been wrong. It has been displaying in GMT instead of the correct timezone for my GPS location. It is temporarily fixed if I toggle the automatic tome zone option, but returns to GMT shortly thereafter. This has been a huge pain because all of my calls/emails/etc are receiving timestamps that make no sense. Any help or acknowledgement of the problem would be appreciated.
Yes, same problem. Very annoying. Sometimes if I restart it fixes itself, sometimes it does not. Very annoying. I hope they figure this one out soon.
pfautley, I know how important it is for your device to display the correct time. Have you restarted your device since this started? Have you heard similar situations happening with this phone model? Are you toggling the Automatic Date and Time on or off? EricaG_VZW
It's worrying to see that the incorrect time appears on your device after the latest software update, and we will be glad to assist you especially because you're only able to momentarily fix this problem when you restart your device. Please tell us, is your device set for Automatic Date and Time? If the answer is yes, please disable this option for a few seconds and enable it once again. Also, the following link will guide you through the process of manually adjusting the time on your device. http://spr.ly/6607EdKUW
pfautley- I appreciate you following the steps we provided. We apologize that you are still experiencing issues with the time on your device. Please reset the network settings on your device. https://www.verizonwireless.com/support/knowledge-base-214319/ Resetting the network settings will fix the issue with the time and will refresh your network connection. Also, keep in mind that your Wi-Fi passwords will be deleted and any Bluetooth connections will be lost when you reset the network settings. Please let us know if you run into any issues.
I appreciate your time and patience as I know how inconvenient it is to have to re-enter all of the information we store on our phones these days. I know that it is best to avoid having to set things back up but the next step to take would be a Reset of All Settings as found via https://www.verizonwireless.com/support/knowledge-base-214295/