Note 10 5g not work on Nationwide 5g

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I'm another paying customer that spent extra for 5g on this phone and it can't support Nationwide 5g. The loyalty dept isn't showing much loyalty and telling me to pound sand! 

Someone is losing in this deal, why is Verizon making the customer eat the costs of them changing the technologies behind 5g roll out? I asked for best 5g phone, and bought the one you suggested

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