Since the pretend 5G was launched by Verizon my speed is 1/3 of what is is on 4g. 4g I was getting 75+ download speeds on 5G I barely get 20 (this is in Lincoln NE). I try to force 4g but it always changes back on Samsung Note 20+ Ultra Settings/Connections/MobileNetworks. Options are Global, LTE/CDMA, LTE/GSM/UMTS. No matter which I choose it’ll temporarily use 4g then changes to 5G. Is there anyway to get the faster 4g again?
We're sorry to hear that you're having issues with your service. Can we please have your ZIP Code so that we can take a look into your area?