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I am using the original data cable that came with my phone but my computer doesnt recognize my phone anymore. I want to transfer pics and music. Also when I plug my phone into my computer my phone says slow charge. Please help!! I am running windows 8 and have galaxy note 5. Thanks!
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When you connect the phone and computer with the USB cable, do you pull down the phone's notification shade and change the USB mode to File Transfer?
Move Pictures / Videos from Device - Samsung Galaxy Note5 | Verizon Wireless
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Yes but it doesn't give me the USB option it says charging and when I click
that it takes me to apps that are running down my battery.
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I'm having the same issue. Does NOT give me the option to change to file transfer. Just takes me to the battery screen
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I'm having the same issue! The USB connection option does not show up in the pull down!
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Have you tried smart switch or Kies to transfer you music and pictures to your computer? Also do you have the developer options activated? Go to settings- about phone- tap build number I think about 7 or 8 times.Then go into developer option and go down to usb debugging and turn that on. Hopefully this will help.