Re: Latest Update Messed Up Email
Ann154
Community Leader
Community Leader

paulgallen wrote:

Is this a hard reset that will erase any apps or such I have downloaded??

Wiping the cache partition doesn't erase applications and user data.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Latest Update Messed Up Email
paulgallen
Enthusiast - Level 2

The links you sent me in the email did not work!

I delete the email accounts AGAIN and wipe out the cache and still nowt working!

When will Verizon do something about this down graded update!

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Re: Latest Update Messed Up Email
paulgallen
Enthusiast - Level 2

The links you sent me in the email did not work! I delete the email

accounts AGAIN and wipe out the cache and still nowt working! When will

Verizon do something about this down graded update!

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Re: Latest Update Messed Up Email
vzw_customer_support
Customer Service Rep

Thanks foer all the troubleshooting you've done Paulgallen. Let's have you try powering the device in Safe mode and retest. Here's how:http://vz.to/1in3pFu

You mentioned a hard reset has this been done since the update?

JoeL_VZW
Follow us on Twitter @VZWSupport

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Re: Latest Update Messed Up Email
paulgallen
Enthusiast - Level 2

Are you trying to say it is not the update that is the problem??

The email issues is a big (removed), the fact that I can not use any car

charges is a bigger problem and we know this is from the update!

If a hard reset means losing all my downloaded apps and everything, no

this has not been done and WILL not be done!


Message edited as required by the Verizon Wireless Terms of Service.

Message was edited by: Admin Moderator