Re: Latest From Samsung
Xyvis
Specialist - Level 1

I heard people were having their services disabled on their lines with a Note 7. This hasn't happened with my wife's line yet. Although I kind of wish it would, so she would get rid of it.

Re: Latest From Samsung
Ann154
Community Leader
Community Leader

Xyvis wrote:

I heard people were having their services disabled on their lines with a Note 7. This hasn't happened with my wife's line yet. Although I kind of wish it would, so she would get rid of it.

Why in the world hasn't she done so yet?

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Re: Latest From Samsung
Xyvis
Specialist - Level 1

She's an artist and loves the S Pen capabilities and no other phone offers it. She said she will only give it up "when she absolutely has to".

That said, as a chemical engineer, I have tried to explain the potential risk as well as shown her some videos of a lithium battery exploding. She doesn't care and thinks because she has a replacement model with the green battery indicator it's super unlikely for it to happen (and technically she is right).

So that's where I am at. I'm not going to take it from her, but I do keep showing her new phones when they come out, telling her she can have any other phone she wants.

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Re: Latest From Samsung
Tidbits
Legend

Battery charging limit on unsafe Galaxy Note 7 units can be increased to 80% - SamMobile

They've done it once, and are capable of doing it again.

Galaxy Note 7 battery life will be limited to 60% via software update | BGR

This one has the press release.  So don't thing it will not happen because it has and it can happen again.

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Re: Latest From Samsung
Jd1010
Enthusiast - Level 3

She may be "technically" right: The odds of having any phone burst into flames, including the Note 7, are very small. But odd's mean one thing when nothing happens, and something else when something does, even though the odds don't change. I was confronted by the same dilemma: I really liked the N7 because of the pen and its size and performance.

But when my insurance company told me they wouldn't insure against loss caused by the N7, I immediately switched to the Galaxy S7 edge (which I didn't like) and then to the iPhone 7plus (which I do like, very much.).

I miss the pen. But nothing else.

Good luck.

Re: Latest From Samsung
Xyvis
Specialist - Level 1

Looks like those links are for Europe. I'm aware they did it for the initial Note 7 models, but still seems they aren't currently planning on doing it on the revised Note 7s.

And Jd1010​ I'm very well aware of it, and trust me I am working on getting her to another phone, just have not been successful yet (she can be very stubborn). I'll probably end up bribing her (lol).

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Re: Latest From Samsung
kathy65793
Master - Level 1

I feel your pain my wife is the same way but I really think that Samsung just jumped the gun this time around.

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Re: Latest From Samsung
Tidbits
Legend

Xyvis wrote:

Looks like those links are for Europe. I'm aware they did it for the initial Note 7 models, but still seems they aren't currently planning on doing it on the revised Note 7s.

And Jd1010 I'm very well aware of it, and trust me I am working on getting her to another phone, just have not been successful yet (she can be very stubborn). I'll probably end up bribing her (lol).

I am making it aware that they've done it.  It seems they are not, but they are.  I can't find the press release.  They've already abandoned the device that includes major security updates, and OS upgrades. 

kathy65793 speak first hand I know of a person who had a replacement and it went up in smoke.  Everyone keeps saying she trying to get 15 minutes of fame but if you ever met the woman you'd see she isn't even like that, and Samsung left her hanging.  Bare in mind she's in her 60's, and lives roughly 10 minutes from me.  This is was the reason why Samsung reminded me even though I have to buy and use their products for work due to their popularity one of the reasons why I disliked them since the Behold II.

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Re: Latest From Samsung
Ann154
Community Leader
Community Leader

Does this link help? Important information for Note7 owners

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Re: Latest From Samsung
Ann154
Community Leader
Community Leader

Even better, a news release from Samsung US. Galaxy Note7 Update - Samsung Newsroom

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.