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Correct Answer!

Kitkat 4.4.2 update on Samsung Galaxy Note II

hvdesai2014
Member
‎06-21-2014 08:45 PM

Hello there..

Couple of days ago I received a notification to upgrade to Kitkat 4.4.2 and I did upgrade.  Since then the 4G icon sporadically appears.  Unless I leave my phone with WiFi enabled, it reboots on it's own approx every couple of hours. If I disable WIFI, I can not connect to play store or even access WEB pages. Verizon tells me to reset to factory and then try to revive the phone.  I have approx 700+ apps and data on internal as well as external SD card and cannot afford to take that action.  Also with this upgrade I am not able to write to the external SD card which I was able to do in past.

Is there any solution?  This sounds like finger pointing - Verizon tells me that the upgrade came from Samsung not from them?  Is this true?

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Correct Answer!

Re: Kitkat 4.4.2 update on Samsung Galaxy Note II

LRVassar
Sr. Member
‎06-21-2014 08:54 PM

The update is actually coded by Google, but Samsung codes it to their particular devices. The easiest and most effective solution is doing a hard reset, but if you would rather live with all these issues, that's your choice. It's recommended that you do a hard reset after every major update, or you can potentially face the given issues.

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